Search Results

What is the physical address of the Ground Transportation Office?
Can I use an AVI-tagged vehicle for personal travel at SJC?
… Airport Operations – Ground Transportation 1701 Airport Blvd., Suite B-1130 San José, CA 95110 Learn more about … along with the AVI tag number on the vehicle (E02202B4...); Your AVI tag will be disabled in order to allow proper use of the parking lot equipment. No commercial activity at SJC is permitted with the vehicle while its AVI is disabled.  AVI-tagged …

What identification do I need to show when going through TSA?
Can I fly with an expired driver’s license or state-issued ID?
Can I still fly without an ID? (For domestic travel only)
Can I travel with an expired passport?     
How do I arrange to have an airline employee assist my unaccompanied minor?     
How do I get a gate pass? 
How to sign up for TSA PreCheck or CLEAR?    
Is CLEAR available at SJC?     
What can I bring through TSA?     
What is the ID age requirement for children?  
What time does TSA open?     
When is the Real ID deadline?     
… All passengers 18 years of age and older are required to show either a REAL ID-compliant driver’s license or identification card, a state-issued enhanced driver’s license, or a TSA-acceptable form of identification at airport security checkpoints in order to fly domestically. View a list of acceptable forms of identification on TSA's website . …

What can I do to communicate my noise concerns and get involved with efforts to reduce aircraft noise?
What happens when I submit a noise complaint to SJC?
I just heard a jet flying during curfew. What happened?
What kind of information should a complaint contain and why?
… First, we recommend reading through this FAQ and other noise information posted to this website. Hopefully … can use flight tracking websites such as SJC's Webtrak , Flightradar24 or FlightAware . … In order to assist the Noise Office, when filing a noise complaint form, please fill out all of the …

Am I guaranteed a parking space at SJC with an online reservation?
Can I make a reservation the same day as my arrival?
Can I reserve short stay or hourly parking?
Do I receive a specific parking space? Can I reserve accessible (ADA) or EV parking?
How do I make a reservation?
How far ahead of time can I reserve a space?
I didn't receive a confirmation e-mail. Is my booking confirmed?
Is a fee applied to my reservation?
What is the maximum length of a reservation?
What is the minimum number of days required to make a reservation?
When I make a reservation, will I be charged right away or not until after I have left the parking facility?
Who do I contact if I have questions regarding my booking?
Are reservations required to park at SJC?
I'm having trouble logging in to my account, what's going on?
… for the day of your arrival. In the unlikely event your selected parking facility is full upon arrival, a refund will be provided. Please submit a refund request via the Airport's parking … spaces can be found in all Airport parking facilities and are available on a first-come, first-served basis. EV charging units are available in Hourly Lot 2 and Hourly & Daily Lot … I guaranteed a parking space at SJC with an online reservation? … Can I make a reservation the same day as my arrival? … Can I reserve short stay or hourly parking? … Do I receive a specific …

… expects to see busy parking lots and terminals   San José, Calif. – San José Mineta International Airport (SJC) is preparing for a busy Memorial Day holiday weekend. The Memorial Day … of SJC will allow passengers to have an stress-free and enjoyable travel experience. We welcome passengers from all over the world to the nation’s 12th largest city and look forward to … online check-in and parking reservations, expedite security or accessible services.” In order for their vacation to start right from the Airport, passengers choosing SJC during the …

What is a Noise Abatement Procedure?
How are noise levels determined?
What is A CNEL/DNL?
How does San José Mineta International Airport track and monitor flights?
What are Noise Contours?
Which Is Quieter—An Arrival or Departure?
Why do some aircraft seem louder than others?
Why do aircraft sound louder at night than they do during the day?
I'm considering moving to a new residence in the area. How do I find out what the aircraft noise impact is there?
What can I do to better insulate my residence? Are there any programs to pay for upgrades to my home?
How do I contact the Noise Office
… A noise abatement procedure is a recommended flight path aircraft follow to minimize noise over a populated area. Because this is a recommended procedure, pilots may decline to follow it due to safety concerns or other operating considerations. For some noise abatement procedures, a pilot must be … reasons. … Arriving aircraft at low altitudes are generally quieter than departures of the same aircraft type because this mode of flight requires much less engine power. However, close …

Are shuttles available at SJC parking facilities?
Are the parking lots monitored by security?
Are there charging stations for my electric vehicle?
Can I park an oversized vehicle at SJC?
Can I reserve a parking space?
How can I dispute a parking charge (or why was I charged this much for parking)?
How can I pay for parking at SJC?
How long can I park at SJC?
I have a parking question that wasn't listed here or want to submit feedback on SJC's parking accommodations.
Where can I find accessible parking and how much does it cost?
Where should I park if I am leaving my vehicle at SJC while I travel?
I lost my parking receipt and need a copy.
What options are available for long-term / short-term parking at SJC?
Can I store my trailer or other items in the parking lots at SJC?
Why did I have to pay for a full extra day of parking when I only stayed 2 hours past my entry time?     
How much is parking?
How do I park my motorcycle?
… Complimentary shuttles to Terminals A and B are available 24/7 at Economy Lot 1 and Daily Lot 4 … submit a Parking Comment/Fee Dispute . Parking charge disputes must be submitted within 30 days of the transaction. If paid at the Airport, this means within 30 days of exiting the …

… California’s top airport for on-time departures expects bustling parking lots and terminals   San José, Calif. – San José Mineta International Airport (SJC) is preparing for a busy Memorial Day holiday weekend. As the traditional start to the summer travel season, SJC expects to welcome over 300,000 travelers to the Airport during the nine days beginning on May 22. Memorial …

Can I extend a reservation?
How do I amend or cancel my reservation?
My flight was cancelled or changed, but it's too late to modify or cancel my reservation. What should I do?
What happens if I lose my reservation confirmation number or the QR code?
What is the cancellation and refund policy for a parking reservation?
… Reservations can be extended up until the end (date/time) of your reservation. It is not possible to … recalculate the cost for the entire period of the reservation (both the original and additional days) using the current (at the time of the amendment) reservation rate. Once the reservation … entrance. Payment of overstay charges is required prior to exiting. … Visit parking.flysanjose.com and select ‘ Manage my Reservation ’. Your confirmation code is required to access your …

… San José Mineta International Airport (SJC) fully respects the right under the First Amendment of … and has regulations regarding public demonstrations. Demonstrations at SJC are regulated in order to ensure the safe and orderly flow of pedestrian and vehicular traffic, to maintain airport security and to allow …

… Focus remains on health and safety as passenger traffic increases SAN JOSE, CA – Passenger traffic at Mineta … José International Airport (SJC) is climbing toward Memorial Day weekend, and the Airport welcomes passengers back with health and safety measures deployed throughout its terminals. During … to see approximately 181,000 passengers. This compares to roughly 116,000 passengers during the same period last year, and approximately 217,000 passengers during the pre-pandemic Memorial Day …

… The Guadalupe River Trail can be accessed via Airport Parkway. Bicyclists are required to stay on official roadways and bike trails. Both bicyclists and pedestrians should observe all traffic … card or download the BikeLink app here . Note: cards cost $20 and may take up to 5 business days for delivery; locker access via the BikeLink app is instant. Once you have a card or the app …

… The Federal Aviation Administration (FAA) has prepared an Environmental Assessment (EA) for the proposed … (SJC) in San José, California, pursuant to the National Environmental Policy Act and FAA Order 1050.1F, Environmental Impacts, Policies and Procedures.  The Proposed Action is the … remote transmitter/receiver is also included as part of the Proposed Action. The existing ATCT, commissioned in 1994, has several design inadequacies and FAA code deficiencies including …

How do I schedule appointments for the Ground Transportation Office?
What are the Airport Ground Transportation fees?
… Ground Transportation Office visits are by appointment only. We do not accept walk-ins. All Ground Transportation … be sent by email to airportgt@sjc.org and you will receive a response within 24-48 hours, Monday through Friday. Emails received after hours, on weekends, or Holidays will be responded to … the Ground Transportation Office. … The City Council adopted the San José International Airport Commercial Ground Transportation Program (March 16, 1993) requiring all commercial ground …

… Whether you prefer blended, hot or iced coffee, we’ve got you covered with the locations below. Insider Tip: Get your order faster through the Starbuck's mobile app or using the Peet’s Coffee self-ordering kiosks. …

… documents are in Portable Document Format (PDF). You will need Adobe Acrobat Reader or other compatible application to view the PDF documents. Documents:  SJC Employee Parking Permit Application SJC Employee Parking Permit Cancellation Form SJC Tenant Parking Validation Coupons Order Form … gt_page …

… In-person event to promote dialogue and collaboration with developers San José, Calif. – San José Mineta International Airport (SJC) has announced an Industry Day at the Airport on Tuesday, September 23, 2025, between 9 a.m. and 11 a.m. The event, at … Day. This event is designed to promote open dialogue and collaboration with the development community. Attendees will be encouraged to ask questions and to share feedback and market …

How do I appeal an Administrative Citation?
How do I pay an Administrative Citation fee?
I was driving a friend/family member at SJC using my limousine and received a citation. What can I do?
… You have the right to contest the Administrative Citation at a public hearing before a Hearing Officer. To request a … regarding payment of citations, contact City of San José-Finance at (408) 535-7055. This bill becomes delinquent 30 days after citation date unless otherwise noted. A penalty of 10% and interest of ½% per month …

… Labor Day visitors to SJC will have the chance to partake in National Aviation Week games, prizes   … week as local travelers head out of town for one last summer getaway. The team at SJC has compiled top tips for smooth and stress-free travel for the 9-day period beginning August 29, …

… Visitors to California’s top airport for on-time departures will have the chance to partake in National Aviation Week activities San José, Calif. — With Labor Day the last major three-day weekend of the season, San José Mineta International Airport (SJC) … week as local travelers head out of town for one last summer getaway. The team at SJC has compiled top tips for smooth and stress-free travel. In addition to SJC’s award-winning …

… Airport expects to see full planes over holiday travel period, encourages arriving early San José, Calif. – San José Mineta International Airport (SJC) is preparing for a busy Memorial Day holiday weekend, inviting travelers to … to seeing our terminals full of people who are as excited to be traveling again as we are to welcome them over this holiday weekend.” Amid the excitement are new concessions such as Jim Stumps …

… reserve parking at both Terminals A & B   SAN JOSE, CA – Officials at San José Mineta International Airport (SJC) announce today that the Airport has upgraded its onsite Parking program with … The additions mean that travelers can now go online to the Airport’s Parking Page at flysanjose.com/parking , where they can see real-time parking availability, reserve and pay for parking, … and upon completion, are contacted by the Future Wash mobile car washing team to confirm the order and the car’s reserved location. The vehicle is then cleaned at its parked location and …

Are there any restaurants open early in the morning?    
Does the Airport have nursing rooms?     
Does the Airport have pet relief areas?     
Does the Airport have water bottle filling stations?     
Does the Airport offer assistance with baggage?     
Does the Airport offer storage lockers? 
Flying with pets?
How can I request wheelchair service?    
Is there shuttle service between terminals?     
Who can use The Club locations at SJC?     
Why don’t you have moving walkways?    
Where is accessible (handicap / ADA) parking? How much is it?     
Where are the designated smoking areas?
… page to learn more.  … Yes, we have nursing rooms equipped with benches, sinks, changing stations and outlets. They are located within the entrance of the women’s restrooms at Gates 18, 21, … passengers between Terminals A and B. Shuttles arrive every 7 to 10 minutes, 24 hours per day. All Airport shuttle buses are wheelchair accessible. Visit our SJC Shuttle Buses page to … . … Because our terminals sit on a narrow real estate footprint, they are not wide enough to accommodate moving walkways while still allowing the necessary space for the flow of foot …

… for Summer 2024 San José, Calif. – ZIPAIR Tokyo has announced it will increase frequency on its route between San José Mineta International Airport (SJC) and Tokyo Narita International … Sept. 30, 2024. “Since ZIPAIR made San José its first Northern California gateway in 2022, its combination of reliable service and great fares have been extremely popular among Silicon Valley … food, beverages and shopping available for purchase through a unique, contactless mobile ordering system. Flight schedules are subject to relevant government approvals. Flight times, …

… Mookie Patel named a fresh face of Silicon Valley’s leadership   San José, Calif. – San José Mineta International Airport (SJC) proudly announces that its Director of Aviation, Mookie Patel, … has been named among the prestigious Silicon Valley Power 100 for 2025. This annual list, compiled by the Silicon Valley Business Journal (SVBJ), recognizes Silicon Valley’s most …

… SJC expects a strong finish to Summer 2023 SAN JOSE, CALIF. – Officials at San José Mineta International Airport … the Labor Day holiday travel period this year. The Airport projects 21,725 outbound travelers compared to 21,690 outbound travelers on the Friday before Labor Day last year in 2022, and 15,848 on the same day in 2021. Next Friday, September 8, is expected to be the second busiest day with over …

… Live performers to spend a day serenading travelers in tandem with festivities in San José and more than one thousand cities worldwide   San José, Calif. – Today, San José Mineta International Airport … performer or group will play a 30 – 60-minute set. “We are delighted to celebrate our City’s commitment to diversity and the arts by taking part in this international celebration of music,” …

… to San Diego, Las Vegas and Dallas launching in June with introductory fares as low as $39* one way   San José, Calif. – Bright yellow planes will fly from San José Mineta International … following pandemic travel declines, reflecting expanded opportunities in leisure travel. “Today’s announcement is a step forward for our Airport, our City, and for air travel in our … shifting to expand toward new opportunities and approaches. We couldn’t be more pleased to welcome the Spirit Airlines team to San José, and to offer their unique and innovative brand at …

… San José City Manager Jennifer Maguire appoints Mukesh Patel to lead the ‘best midsize airport in the U.S.’  Pictured: Mukesh (Mookie) Patel   San José, Calif. – After a nationwide recruitment, City Manager Jennifer Maguire  has appointed Mukesh (Mookie) Patel as the … well to lead the airport in the areas of rebuilding passenger and route traffic, navigating complex airport and airline partnerships, expertly managing resources and new revenues to meet …

… 22,600 square foot project is pursuing LEED Silver Certification   San José, Calif. – San José Mineta International Airport (SJC) is pleased to announce the … in Energy and Environmental Design) Silver Certification. SJC celebrated the occasion today with a ribbon cutting, attended by San José Mayor Matt Mahan and SJC Director of Aviation, Mookie Patel. This milestone marks a significant investment in creating a modern, comfortable workspace for SJC’s Facilities and Engineering Division. The Facilities …

… “Perry” the chick, inspired by the Peregrine Falcon, joins flockmate Ernie and crew as SJC’s new sustainability champion Perry the chick San José, Calif. – San José Mineta International Airport (SJC) today launched Clean SJC, a new employee-led initiative dedicated to keeping the Airport’s … event brings employees together to take an active role in maintaining a cleaner, more welcoming airport for travelers and the community. Building on the Airport’s recent milestones …

… SJC is committed to ensuring access to our terminals through all forms of transit. In order to provide convenient public transportation to staff and travelers SJC works with VTA to subsidize a shuttle …

… First-of-its-kind collaboration will establish the digital infrastructure and safety framework for the future of eVTOL and … of Bell-Dancy Industries San José, Calif. – San José Mineta International Airport (SJC) today forged a landmark partnership with Bell-Dancy Industries, an autonomous infrastructure and logistics company and Signature Aviation, the world’s largest network of private aviation terminals. The …

…   Crane Fee Program Application  Fill out the Crane Fee Billing Form to satisfy the Crane Fee Deposit requirement.  Deposit … to aviation at SJC while also striking a balance to meet the needs of the local development community. As part of the construction crane height guidance analysis, several technical … for weight impacts on departure, resulting in the denied boarding (DB) of passengers (PAX). In order to offset the costs to the airlines for these denied passengers, a followup Construction …

… Apply For New Ground Transportation Permit Please note that every ground transportation driver shall be affiliated with a company that is duly permitted by the Airport under the provisions of Title 25. Regardless of … Please prepare and bring the following items to the appointment:   Permit Fee A check or money order must be made out to City of San José in the amount of $200.00 .   Security Deposit The …

What do I do when I arrive at SJC?
What happens if I accidentally pull a ticket instead of scanning my QR code or using my license plate to enter the parking facility?
What happens if I arrive before my reservation time, or leave after the end of the reservation time?
What happens if I do not have my QR code at the entrance or exit?
What happens if my QR code or license plate don't work at the facility entrance?
What happens if I need to leave and re-enter the parking lot again?
What happens if I return earlier than the end of the reservation time?
Which lane do I use when entering the parking facility?
Can I extend an in-progress reservation?
… Follow the signs to the applicable parking lot listed in your confirmation email. Your QR code/license plate will not allow access to a different parking lot. If you drive to the wrong parking lot, please use the intercom button to speak to a Parking Representative for directions to the correct lot. Do not pull a … ends at 5:00 PM, it can be extended up until 4:59 PM). Extended reservations maintain the same parking rate as that used for the original booking (i.e. any discounted rate will be …

How do I pay my invoices?
How do I change my company's ownership (i.e. sole proprietorship to corporation or LLC or sold company)?
How do I close my account?
How do I dispute a trip charge?
How do I update my company's information?
What are the Airport Ground Transportation fees?
… Pay online through the Wells Fargo e-Bill Express payment portal . You can either make a one-time … 95113-1905 For questions, please contact Finance-Payment Processing at (408) 535-3872. … If the company changes ownership or ownership status (i.e. sole proprietorship to a corporation or … Ground Transportation Permit page . … Billing disputes must be submitted in writing within 60 days from the invoice date. All disputes must include, at minimum, the following items: Invoice …

… SJC Becomes Inaugural Bay Area Gateway for Low-Cost, Transpacific Travel San José, Calif. — Japanese carrier ZIPAIR Tokyo’s inaugural flight from Tokyo Narita International Airport (NRT) touched down at Mineta San José International Airport (SJC) this morning, … food, beverages and shopping available for purchase through a unique, contactless mobile ordering system. San José is ZIPAIR’s third U.S. destination after Honolulu and Los Angeles, and …

Do I need a permit to operate at SJC?
How long will it take to process my GT permit application?
What is an Automated Vehicle Identifier (AVI)?
Where can I get a permit application?
I operate as an Uber Black or Lyft Black, do I still need a separate permit?
… Yes, all Ground Transportation providers conducting business at the airport by either picking up or dropping off passengers, … Other Courtesy Vehicles, Charter Buses, Scheduled Buses, Couriers, Transportation Network Companies, and Pre-Arranged & On Demand Taxicabs. Passenger pick-ups and drop-offs Per San José … Commission do not need to obtain a separate SJC permit, but those who are must follow the same requirements as Uber Black operators. … Do I need a permit to operate at SJC? … How long …

Can the airport place new restrictions or limitations on takeoffs or landings outside of the curfew period? Restrictions on the size of aircraft that can operate out of the airport? Other kinds of restrictions?
Why do aircraft fly during the posted Curfew hours as outlined by the San José Municipal Code?
… In 1990, passage of the federal Airport Noise and Capacity Act (ANCA) resulted in severe limitations on the ability of airports to regulate noise. Under ANCA, any newly proposed airport … provide noise relief. An airport restriction also must not create an undue burden on interstate commerce. The FAA will make the determination on whether it is an undue burden. While airport … was scheduled for charter activities, was delayed due to a controllable event earlier in the day or found to be violating the City of San José Municipal Code, that airline will be penalized …

… The San José Mineta International Airport has adopted the Training Standards Program to enhance security, safety and customer … and certifications. The training standards are focused in four general areas: Security - Compliance with security regulations and knowledge of the security concerns specific to an … Airport security badges ( Attachment B ): SIDA Sterile SIDA Non-Secure AIB Non-SIDA Training Delivery Methods Training modules are provided to the employers to use in training their …

… (Left to right): Carol Langdon, Megan Kennedy, Rebekah Bray, George Kennedy, Janelle Adams, John Aitken, Ebon Glenn,    … , a joint venture between Elevate Gourmet Brands and Aimhigh ESG, elevates the great American comfort food to airport indulgence, offering signature macs like the BBQ Pulled Pork Mac with … creamy cheddar cheese sauce, crispy breadcrumb topping and a BBQ drizzle. Each mac is made to order in under four minutes, and guests have a wide selection of add-ons like crispy jalapenos, …

… Mayor, City leaders, FAA representatives cut ribbon at relocated airport fire station SAN JOSE, CA – Today, Mayor Sam Liccardo, the FAA’s Western-Pacific Region Director Mark McClardy, and leadership … and resources that expand SJFD coverage beyond the airport to better serve the adjacent community, including residents and businesses. “Fire Station 20 will serve airport travelers and …