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Handmade bracelets help Airport share excitement for weekend concertsSan José Mineta International Airport will trade these handmade friendship bracelets with Swift fans Thursday in Terminal B Baggage Claim. SAN JOSE, CALIF. – “Swifties” arriving Thursday afternoon at San José Mineta International…

Record days in June; Passenger volumes holding steady at over 1 million per month  SAN JOSE, CALIF. – Passenger volumes at San José Mineta International Airport (SJC) have been strong and stable through the summer with the Airport reporting 1.12 million passengers in the month of June, a 4.6% year-…

Airport Director John Aitken honors Helen Moreno for her selfless service to SJC passengersSan José Mineta International Airport Director John Aitken and Helen Moreno SAN JOSE, CALIF. – Leadership at San José Mineta International Airport (SJC) reinforced the Airport’s dedication to outstanding…

Second annual event extends August 19 - September 4 with prizes valued up to $500SAN JOSE, CALIF. – SJC Airport is inviting the public to share its love for Aviation during National Aviation Week. Along with the history and magic of the aviation industry, the Airport is also celebrating its…

(Left to right): Carol Langdon, Megan Kennedy, Rebekah Bray, George Kennedy, Janelle Adams, John Aitken, Ebon Glenn,  Brian Laliberte, Benedikt Reifler, Preston Stohs  View Photo Gallery: SJ Mac + Cheese Grand Opening Celebration SAN JOSE, CALIF. – San José Mineta International Airport and Elevate…

Travelers can have free professional photos taken in front of “XO” Sculpture in honor of hit songSAN JOSE, CALIF.  – San José Mineta International Airport (SJC) is harnessing the energy of Silicon Valley to welcome Beyoncé’s “BeyHive” – as her fans are known – to have free professional photos taken…

What are the airline ticket counter hours?  
When are you going to get service to "my destination"?
Where can I find airline ticket prices / where can I book flights?

Can I sleep in the terminal overnight?  
When does the Airport open?    
What terminal is my Airline located in?

Is there a cellphone waiting area?    
Where do I go if I’m picking up a passenger? 
Where should I park if I am picking up an international arrival?

Are there any restaurants open early in the morning?    
Does the Airport have nursing rooms?     
Does the Airport have pet relief areas?     
Does the Airport have water bottle filling stations?     
Does the Airport offer assistance with baggage?     
Does the Airport offer storage lockers? 
Flying With Pets?
How can I request wheelchair service?    
Is there shuttle service between Terminals?     
Who can use The Club at SJC?     
Why don’t you have moving walkways?    
Where is accessible parking? How much is it?     

How do I get to Oakland International Airport (OAK) from SJC?     
How do I get to San Francisco International Airport (SFO) from SJC?     
What’s the best way to get to San Francisco from SJC?     
Where are the app-based rideshare drop-off/pick-up locations?    

Can I fly with an expired driver’s license or state-issued ID?
Can I still fly without an ID? (For domestic travel only)
Can I travel with an expired passport?     
How do I arrange to have an airline employee assist my unaccompanied minor?     
How do I get a gate pass? 
How to sign up for TSA PreCheck or CLEAR?    
Is CLEAR available at SJC?     
What can I bring through TSA?     
What is the ID age requirement for children?  
What time does TSA open?     
When is the Real ID deadline?     

How do I schedule appointments for the Ground Transportation Office?
What are the Airport Ground Transportation fees?

What is the physical address of the Ground Transportation Office?

Are shuttles available at SJC parking facilities?
Are the parking lots monitored by security?
Are there charging stations for my electric vehicle?
Can I park an oversized vehicle at SJC?
Can I reserve a parking space?
How can I dispute a parking charge (or why was I charged this much for parking)?
How can I pay for parking at SJC?
How long can I park at SJC?
I have a parking question that wasn't listed here or want to submit feedback on SJC's parking accommodations.
Where can I find accessible parking and how much does it cost?
Where should I park if I am leaving my car at SJC while I travel?
I lost my parking receipt and need a copy.
Is there long-term parking at SJC?   
Where should I park if I am leaving my car at SJC while I travel?     
Why did I have to pay for a full extra day of parking when I only stayed 2 hours past my entry time?     
How much is parking?

Am I guaranteed a parking space at SJC with an online reservation?
Can I make a reservation the same day as my arrival?
Can I pre-book short stay or hourly parking?
Do I receive a specific parking space? Can I reserve accessible (ADA) or EV parking?
How do I make a reservation?
How far ahead can I reserve a space?
I didn't receive a confirmation e-mail. Is my booking confirmed?
Is a fee applied to my reservation?
What is the maximum length of a reservation?
What is the minimum number of days required to make a reservation?
When I make a reservation, will I be charged right away or not until after I have left the parking facility?
Who do I contact if I have questions regarding my booking?

Can I extend a reservation?
How do I amend or rebook my reservation?
My flight was cancelled or changed, but it's too late to modify or cancel my reservation. What should I do?
What happens if I lose my reservation confirmation number or the QR code?
What is the cancellation and refund policy for a parking reservation?

Are any discounts or promotions for parking available?
Do you have a loyalty program?

How do I contact SJC Parking with questions?
Where can I find the Reservation System Terms and Conditions?

Do I need a permit to operate at SJC?
How long will it take to process my GT permit application?
What is an Automated Vehicle Identifier (AVI)?
Where can I get a permit application?

Can I set-up automatic payments for my invoices?
How do I change my company's ownership (i.e. sole proprietorship to corporation or LLC or sold company)?
How do I close my account?
How do I dispute a trip charge?
How do I update my company's information?
What are the Airport Ground Transportation fees?
Who can I contact for questions about an invoice and/or how to make a payment?

How do I appeal an Administrative Citation?
How do I pay an Administrative Citation fee?

SJC expects a strong finish to Summer 2023SAN JOSE, CALIF. – Officials at San José Mineta International Airport (SJC) expect tomorrow, September 1, to be the busiest travel day for the Labor Day holiday travel period this year.The Airport projects 21,725 outbound travelers compared to 21,690…

SJC Travelers can now book a carwash and reserve parking at both Terminals A & B SAN JOSE, CA – Officials at San José Mineta International Airport (SJC) announce today that the Airport has upgraded its onsite Parking program with the expansion of its Online Parking Reservation System and the…

San José Mineta International Airport hosts local tech startup for live demonstration   SAN JOSE, CA – Today, San José Mineta International Airport (SJC) hosts the Station Managers of each airline serving the Airport for a live demonstration of the BBGo Autonomous Personal Mobility Vehicle by San…

 

What is a Noise Abatement Procedure?
How are noise levels determined?
What is A CNEL/DNL?
How does San José Mineta International Airport track and monitor flights?
What are Noise Contours?
Which Is Quieter—An Arrival or Departure?
Why do some aircraft seem louder than others?
Why do aircraft sound louder at night than they do during the day?
I'm considering moving to a new residence in the area. How do I find out what the aircraft noise impact is there?
What can I do to better insulate my residence? Are there any programs to pay for upgrades to my home?
How do I contact the Noise Office

Who tells the pilots where and when to turn?
Can the airport change the flight paths?
When do flight paths change? How do flight paths change?
Why do airplanes fly out of the established corridors?

Can the airport place new restrictions or limitations on takeoffs or landings outside of the curfew period? Restrictions on the size of aircraft that can operate out of the airport? Other kinds of restrictions?
Why do aircraft fly during the posted Curfew hours as outlined by the San José Municipal Code?

What can I do to communicate my noise concerns and get involved with efforts to reduce aircraft noise?
What happens when I submit a noise complaint to SJC?
I just heard a jet flying during curfew. What happened?
What kind of information should a complaint contain and why?

Who do I contact if I lost an item/luggage?

SANTA CLARA, CA — Representatives Ro Khanna (CA-17), Zoe Lofgren (CA-18), Anna Eshoo (CA-16), and Jimmy Panetta (CA-19) today announced that the Federal Aviation Administration will distribute $3,334,533 to the San José Mineta International Airport for zero emission vehicles under the Airport…

  

Take off to the islands of Hawaii with Alaska, Hawaiian or Southwest Airlines. 

Wall Street Journal 2023 rankings latest to recognize SJC’s reliability and convenience San José, Calif. — San José Mineta International Airport (SJC) has been recognized as the Best Midsize Airport in the United States, according to the Wall Street Journal's 2023 Airport Rankings. The rankings,…

Plan ahead for a hassle-free travel experience San José, Calif. – With the rise in passenger traffic to and from Silicon Valley, San José Mineta International Airport (SJC) anticipates a busy holiday season ahead. The peak travel period for Thanksgiving is set to begin today, Friday, Nov. 17,…

SJC receives top honors for video and film production by ACI-NAPhoto credit: ACI-NAPictured left to right: Kate O'Rourke, Chair, Marketing, Communications, and Customer Experience Steering Group ACI-NA; Jill Stone, Marketing Manager SJC; Scott Wintner, Marketing & Communications Deputy Director…

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