Ticket Counter Hours
Daily: 4:15 a.m. - 9:00 p.m.
Baggage Claim Hours
Daily: 8:00 a.m. - 11:30 p.m.
Phone: (408) 441-5569
Minimum Check-In Time
40 minutes before scheduled departure (USA)
60 minutes before scheduled departure (Mexico)
Alaska Airlines is located in Terminal B. Ticket counter and baggage claim hours are subject to change. Please check in with your airline for the most up-to-date information.
If you are parking your car at SJC while you travel, the most convenient parking lot for Alaska Airlines are Lots 3, 4 and 5. Save time and reserve parking in advance.
*NOTE FOR INTERNATIONAL ARRIVALS: Upon landing in San José, arriving international passengers will be in the International Arrivals building, just past the Terminal A ticketing lobbies. Learn more about international arrivals.