Ticket Counter Hours
Sunday: 7:30 a.m. - 3:00 p.m.
Monday: 9:00 a.m. - 3:00 p.m.
Tuesday: 7:30 a.m. - 1:30 p.m.
Wednesday: 7:30 a.m. - 3:00 p.m.
Thursday: 9:00 a.m. - 3:00 p.m.
Friday: 7:30 a.m. - 3:00 p.m.
Saturday: 9:00 a.m. - 3:00 p.m.
Baggage Claim Hours
Please proceed to ticket counter during operating hours for any questions regarding baggage
Minimum Check-In Time
60 minutes prior to departure
Volaris is located at Terminal A. Ticket counter and baggage claim hours are subject to change. Please check in with your airline for the most up-to-date information.
If you are parking your car at SJC while you travel, the most convenient parking lot for Volaris is Lot 2.
*NOTE FOR INTERNATIONAL ARRIVALS: Upon landing in San José, arriving international passengers will be in the International Arrivals building, just past the Terminal A ticketing lobbies. Learn more about international arrivals.