Skip to main content

Search Results

General Ground Transportation

What is the physical address of the Ground Transportation Office?
Can I use an AVI-tagged vehicle for personal travel at SJC?
… Airport Operations – Ground Transportation 1701 Airport Blvd., Suite B-1130 San José, CA 95110 Learn more about … along with the AVI tag number on the vehicle (E02202B4...); Your AVI tag will be disabled in order to allow proper use of the parking lot equipment. No commercial activity at SJC is permitted with the vehicle while its AVI is disabled.  AVI-tagged …

TSASecurity

What identification do I need to show when going through TSA?
When is the REAL ID deadline?     
What is TSA ConfirmID?
What if I don’t have a REAL ID or other acceptable ID and haven’t paid the fee?
Can I fly with an expired driver’s license or state-issued ID?
Can I still fly without an ID? (For domestic travel only)
Can I travel with an expired passport?     
How do I arrange to have an airline employee assist my unaccompanied minor?     
How do I get a gate pass? 
How to sign up for TSA PreCheck or CLEAR?    
Is CLEAR available at SJC?     
What can I bring through TSA?     
What is the ID age requirement for children?  
What time does TSA open?     
What is TSA PreCheck® Touchless ID?
Which airlines at SJC participate in TSA PreCheck Touchless ID?
What do I need to use TSA PreCheck® Touchless ID?
How do I opt in to TSA PreCheck Touchless ID?
… of age and older are required to show either a REAL ID or a TSA-acceptable form of identification (such as a Passport or Passport Card) at airport security checkpoints in order to fly domestically. Travelers without a REAL ID or an acceptable ID may use TSA ConfirmID … passengers can store their U.S. passport information securely in Apple Wallet – no REAL ID-compliant license required – and confirm their identity using Face ID or Touch ID. Simply hold …

Submitting a Complaint

What can I do to communicate my noise concerns and get involved with efforts to reduce aircraft noise?
What happens when I submit a noise complaint to SJC?
I just heard a jet flying during curfew. What happened?
What kind of information should a complaint contain and why?
… First, we recommend reading through this FAQ and other noise information posted to this website. Hopefully … can use flight tracking websites such as SJC's Webtrak , Flightradar24 or FlightAware . … In order to assist the Noise Office, when filing a noise complaint form, please fill out all of the …

Making a Reservation

Am I guaranteed a parking space at SJC with an online reservation?
Can I make a reservation the same day as my arrival?
Can I reserve short stay or hourly parking?
Do I receive a specific parking space? Can I reserve accessible (ADA) or EV parking?
How do I make a reservation?
How far ahead of time can I reserve a space?
I didn't receive a confirmation e-mail. Is my booking confirmed?
Is a fee applied to my reservation?
What is the maximum length of a reservation?
What is the minimum number of days required to make a reservation?
When I make a reservation, will I be charged right away or not until after I have left the parking facility?
Who do I contact if I have questions regarding my booking?
Are reservations required to park at SJC?
I'm having trouble logging in to my account, what's going on?
… for the day of your arrival. In the unlikely event your selected parking facility is full upon arrival, a refund will be provided. Please submit a refund request via the Airport's parking … spaces can be found in all Airport parking facilities and are available on a first-come, first-served basis. EV charging units are available in Hourly Lot 2 and Hourly & Daily Lot … I guaranteed a parking space at SJC with an online reservation? … Can I make a reservation the same day as my arrival? … Can I reserve short stay or hourly parking? … Do I receive a specific …
Make Music Day

Make Music Day

… December 21st is Make Music Day Winter First launched in New York in 2011, Make Music Day is a free, worldwide, musical event celebrated each year on the summer and winter solstices. To surprise and delight passengers, SJC is proud to … movements that instill peace and joy into every heart and engage people in building inclusive community. He sees dance as medium of playful resilience, healing and liberation. He has danced …

SJC Welcomes Busy Memorial Day Holiday Weekend


… expects to see busy parking lots and terminals   San José, Calif. – San José Mineta International Airport (SJC) is preparing for a busy Memorial Day holiday weekend. The Memorial Day … of SJC will allow passengers to have an stress-free and enjoyable travel experience. We welcome passengers from all over the world to the nation’s 12th largest city and look forward to … online check-in and parking reservations, expedite security or accessible services.” In order for their vacation to start right from the Airport, passengers choosing SJC during the …

General Noise

What is a Noise Abatement Procedure?
How are noise levels determined?
What is A CNEL/DNL?
How does San José Mineta International Airport track and monitor flights?
What are Noise Contours?
Which Is Quieter—An Arrival or Departure?
Why do some aircraft seem louder than others?
Why do aircraft sound louder at night than they do during the day?
I'm considering moving to a new residence in the area. How do I find out what the aircraft noise impact is there?
What can I do to better insulate my residence? Are there any programs to pay for upgrades to my home?
How do I contact the Noise Office
… A noise abatement procedure is a recommended flight path aircraft follow to minimize noise over a populated area. Because this is a recommended procedure, pilots may decline to follow it due to safety concerns or other operating considerations. For some noise abatement procedures, a pilot must be … reasons. … Arriving aircraft at low altitudes are generally quieter than departures of the same aircraft type because this mode of flight requires much less engine power. However, close …
Make Music Day at SJC

Make Music Day at SJC

… June 17, 2025   On June 21, the sounds of summer will fill the terminals at San José Mineta International Airport (SJC) as we join the global celebration of Make Music Day! This all-day event is part of the Make Music San José program – a citywide, community-curated festival held on the summer solstice that brings music to parks, plazas, …
Christmas in July Sleigh in Terminal B Baggage Claim

Christmas in July

… July 1, 2025   Beginning July 1, we’re partnering with Christmas in the Park for a special monthlong activation in the Terminal B baggage claim area. Running through July 31, the display … installations, including decorated trees, animated exhibits and a 65-foot walk-through holiday tree. Each year, more than 700,000 guests visit the event in Plaza de César Chávez, making … the holiday season, even while far from loved ones. If you're active duty military traveling on orders, learn more about our Military Lounge , available daily from 6 a.m. to 10 p.m. by …

SJC Welcomes Memorial Day Holiday Weekend


… California’s top airport for on-time departures expects bustling parking lots and terminals   San José, Calif. – San José Mineta International Airport (SJC) is preparing for a busy Memorial Day holiday weekend. As the traditional start to the summer travel season, SJC expects to welcome over 300,000 travelers to the Airport during the nine days beginning on May 22. Memorial …
AARF

SJC Deputy Director Showcases AwardWinning ARFF Facility at IPI Event

… May 8, 2024 On March 18, 2024, Fai Ali, Deputy Director for Planning and Development, took the stage at the International Partnering Institute’s (IPI) ‘Owner’s Lunch and Learn’ session. It was a day marked by insightful discussions and innovative explorations, particularly surrounding SJC’s … hub for both Airport rescue personnel and City firefighters. As a hybrid facility that accommodates two separate firefighting crews, ARFF Station 20 extends SJFD coverage beyond the …
Photo showing Seerit, SJC's Civil Engineer

Women of Aviation Worldwide Week Featuring Seerit SJCs Civil Engineer

… Meet Seerit, one of Mineta San José International Airport's (SJC) shining Civil Engineers. Seerit recently celebrated her “3rd” birthday with her SJC Family, supporting the Planning and Development (P&D) Division as an Engineer … a project's evolution from the programming efforts involved to the project's substantial completion/closeout. This can be challenging as these projects involve constant juggling, and …

General Parking

Are shuttles available at SJC parking facilities?
Are the parking lots monitored by security?
Are there charging stations for my electric vehicle?
Can I park an oversized vehicle at SJC?
Can I reserve a parking space?
How can I dispute a parking charge (or why was I charged this much for parking)?
How can I pay for parking at SJC?
How long can I park at SJC?
I have a parking question that wasn't listed here or want to submit feedback on SJC's parking accommodations.
Where can I find accessible parking and how much does it cost?
Where should I park if I am leaving my vehicle at SJC while I travel?
I need a copy of my parking receipt. How do I get one?
What options are available for long-term / short-term parking at SJC?
Can I store my trailer or other items in the parking lots at SJC?
Why did I have to pay for a full extra day of parking when I only stayed 2 hours past my entry time?     
How much is parking?
How do I park my motorcycle?
I need to tow my vehicle out of the parking lot, but I can't be at the Airport. What do I do?
… Complimentary shuttles to Terminals A and B are available 24/7 at Economy Lot 1 . Shuttles … submit a Parking Comment/Fee Dispute . Parking charge disputes must be submitted within 30 days of the transaction. If paid at the Airport, this means within 30 days of exiting the …
Starbucks in Terminal A

Starbucks Coffee Gate 13

Starbucks offers premium espresso-based drinks, brewed coffees and teas, pastries, sandwiches and a large selection of grab-and-go items. In addition to food and beverages, you can find Starbucks' official merchandise, such as mugs and tumblers here.Skip the line! Order ahead and carry on. Mobile…
Starbucks in TB

Starbucks Coffee Gate 22

Starbucks offers premium espresso-based drinks, brewed coffees and teas, pastries, sandwiches and a large selection of grab-and-go items. In addition to food and beverages, you can find Starbucks' official merchandise, such as mugs and tumblers here.Skip the line! Order ahead and carry on. Mobile…

Expressive Activities at San José Mineta International Airport


… San José Mineta International Airport (SJC) fully respects the right under the First Amendment of … and has regulations regarding public demonstrations. Demonstrations at SJC are regulated in order to ensure the safe and orderly flow of pedestrian and vehicular traffic, to maintain airport security and to allow …

Bike Racks Lockers


… The Guadalupe River Trail can be accessed via Airport Parkway. Bicyclists are required to stay on official roadways and bike trails. Both bicyclists and pedestrians should observe all traffic … card or download the BikeLink app here . Note: cards cost $20 and may take up to 5 business days for delivery; locker access via the BikeLink app is instant. Once you have a card or the app …
Bicycle Parking

Bike Racks Lockers

Pedestrian and Bicycle access is available via Airport Parkway and the marked crosswalks across Airport Boulevard. In the interest of safety, there is no direct pedestrian or bike access via Skyport Drive. The Guadalupe River Trail can be accessed via Airport Parkway.Bicyclists are required to stay…

Silicon Valleys Airport Welcomes Busy Memorial Day Holiday Weekend


… Focus remains on health and safety as passenger traffic increases SAN JOSE, CA – Passenger traffic at Mineta … José International Airport (SJC) is climbing toward Memorial Day weekend, and the Airport welcomes passengers back with health and safety measures deployed throughout its terminals. During … to see approximately 181,000 passengers. This compares to roughly 116,000 passengers during the same period last year, and approximately 217,000 passengers during the pre-pandemic Memorial Day …
Photo showing Meihah, SJC's Associate Engineer

Women of Aviation Worldwide Week Featuring Meihah SJCs Associate Engineer

… Meet Meihah, Mineta San José International Airport’s (SJC) Associate Engineer. Meihah has been a part of the SJC Family for three … manages major repair and maintenance contracts for the Airport’s infrastructures; determines complex work scopes and budgets for critical projects; and coordinates with various internal and external stakeholders to manage timely project delivery and quality performance. Additionally, Meihah works collaboratively on special projects …

Coffee at SJC


… Whether you prefer blended, hot or iced coffee, we’ve got you covered with the locations below. Insider Tip: Get your order faster through the Starbuck's mobile app or using the Peet’s Coffee self-ordering kiosks. …

Employee Parking Forms


… documents are in Portable Document Format (PDF). You will need Adobe Acrobat Reader or other compatible application to view the PDF documents. Documents:  SJC Employee Parking Permit Application SJC Employee Parking Permit Cancellation Form SJC Tenant Parking Validation Coupons Order Form … gt_page …

Managing Your Reservation

Can I extend a reservation?
How do I amend or cancel my reservation?
My flight was cancelled or changed, but it's too late to modify or cancel my reservation. What should I do?
What happens if I lose my reservation confirmation number or the QR code?
What is the cancellation and refund policy for a parking reservation?
… Yes, a reservation can be extended up until 1 minute prior to the end time (i.e. if a reservation ends at 5:00 PM, it can be extended up until 4:59 PM). Extended reservations maintain the same parking rate as that used for the original booking (i.e. any discounted rate will be … can be extended up to a maximum of 30 days (from the start time).  … Visit parking.flysanjose.com and select ‘ Manage my Reservation ’. Your confirmation code is required to access your …
Terminal B Exterior

Emergency Evacuation Plan

The purpose of the Emergency Evacuation Plan is to provide direction for the orderly and coordinated evacuation of employees, passengers and customers of the San José Mineta International Airport (SJC). This evacuation plan was created in support of the Airport Emergency Plan and is necessary…

San José Mineta International Airport to Host Industry Day for Coleman Development Project


… In-person event to promote dialogue and collaboration with developers San José, Calif. – San José Mineta International Airport (SJC) has announced an Industry Day at the Airport on Tuesday, September 23, 2025, between 9 a.m. and 11 a.m. The event, at … Day. This event is designed to promote open dialogue and collaboration with the development community. Attendees will be encouraged to ask questions and to share feedback and market …

San José Mineta International Airport Upgrades Parking Convenience with Expanded Reservations and Carwash Option


… reserve parking at both Terminals A & B   SAN JOSE, CA – Officials at San José Mineta International Airport (SJC) announce today that the Airport has upgraded its onsite Parking program with … The additions mean that travelers can now go online to the Airport’s Parking Page at flysanjose.com/parking , where they can see real-time parking availability, reserve and pay for parking, … and upon completion, are contacted by the Future Wash mobile car washing team to confirm the order and the car’s reserved location. The vehicle is then cleaned at its parked location and …

ZIPAIR Adds Additional LowCost Flights Between SJC And TokyoNarita


… for Summer 2024 San José, Calif. – ZIPAIR Tokyo has announced it will increase frequency on its route between San José Mineta International Airport (SJC) and Tokyo Narita International … Sept. 30, 2024. “Since ZIPAIR made San José its first Northern California gateway in 2022, its combination of reliable service and great fares have been extremely popular among Silicon Valley … food, beverages and shopping available for purchase through a unique, contactless mobile ordering system. Flight schedules are subject to relevant government approvals. Flight times, …

SJC Director of Aviation Recognized Among 2025 Silicon Valley Power 100


… Mookie Patel named a fresh face of Silicon Valley’s leadership   San José, Calif. – San José Mineta International Airport (SJC) proudly announces that its Director of Aviation, Mookie Patel, … has been named among the prestigious Silicon Valley Power 100 for 2025. This annual list, compiled by the Silicon Valley Business Journal (SVBJ), recognizes Silicon Valley’s most …

San José Mineta International Airport Prepares Travelers for Labor Day Weekend with TimeSaving Tips


… Labor Day visitors to SJC will have the chance to partake in National Aviation Week games, prizes   … week as local travelers head out of town for one last summer getaway. The team at SJC has compiled top tips for smooth and stress-free travel for the 9-day period beginning August 29, …

San José Mineta International Airport Prepares Travelers for Labor Day Weekend with TimeSaving Tips


… Visitors to California’s top airport for on-time departures will have the chance to partake in National Aviation Week activities San José, Calif. — With Labor Day the last major three-day weekend of the season, San José Mineta International Airport (SJC) … week as local travelers head out of town for one last summer getaway. The team at SJC has compiled top tips for smooth and stress-free travel. In addition to SJC’s award-winning …

Memorial Day Weekend Jump Starts Summer Travel at San José Mineta International Airport


… Airport expects to see full planes over holiday travel period, encourages arriving early San José, Calif. – San José Mineta International Airport (SJC) is preparing for a busy Memorial Day holiday weekend, inviting travelers to … to seeing our terminals full of people who are as excited to be traveling again as we are to welcome them over this holiday weekend.” Amid the excitement are new concessions such as Jim Stumps …

Appointments and Fees

How do I schedule appointments for the Ground Transportation Office?
What are the Airport Ground Transportation fees?
… Ground Transportation Office visits are by appointment only. We do not accept walk-ins. All Ground Transportation … be sent by email to airportgt@sjc.org and you will receive a response within 24-48 hours, Monday through Friday. Emails received after hours, on weekends, or Holidays will be responded to … the Ground Transportation Office. … The City Council adopted the San José International Airport Commercial Ground Transportation Program (March 16, 1993) requiring all commercial ground …
Photo: Military Lounge at SJC

Military Lounge

The Military Lounge at SJC is available on a pre-arranged basis to active duty U.S. military traveling on orders from 6 a.m. to 10 p.m. Located curbside between Terminals A and B, just behind the U.S. and California flags, the Lounge is accessed from the street-level sidewalk between the…

Citations

How do I appeal an Administrative Citation?
How do I pay an Administrative Citation fee?
I was driving a friend/family member at SJC using my limousine and received a citation. What can I do?
… You have the right to contest the Administrative Citation at a public hearing before a Hearing Officer. To request a … regarding payment of citations, contact City of San José-Finance at (408) 535-7055. This bill becomes delinquent 30 days after citation date unless otherwise noted. A penalty of 10% and interest of ½% per month …

San José Mineta International Airport has Spirit


… to San Diego, Las Vegas and Dallas launching in June with introductory fares as low as $39* one way   San José, Calif. – Bright yellow planes will fly from San José Mineta International … following pandemic travel declines, reflecting expanded opportunities in leisure travel. “Today’s announcement is a step forward for our Airport, our City, and for air travel in our … shifting to expand toward new opportunities and approaches. We couldn’t be more pleased to welcome the Spirit Airlines team to San José, and to offer their unique and innovative brand at …
SJC at dusk

SJC Ranks in the Top 10 in the JD Power Satisfaction Study

… September 29, 2024   SJC has long been a favorite of Bay Area travelers for its reliability, value and convenience. We were … Study, now in its 19th year, was redesigned for 2024. Scores in this year’s study are not comparable year over year with previous-year studies. The 2024 North America Airport … medium North American airports by examining their experience across seven core dimensions (in order of importance): ease of travel through airport; level of trust with airport; terminal …

San José Mineta International Airport Fills Terminals with Live Music on World Make Music Day


… Live performers to spend a day serenading travelers in tandem with festivities in San José and more than one thousand cities worldwide   San José, Calif. – Today, San José Mineta International Airport … performer or group will play a 30 – 60-minute set. “We are delighted to celebrate our City’s commitment to diversity and the arts by taking part in this international celebration of music,” …

San José Mineta International Airport is Prepared for a Busy Labor Day Weekend Offers Tips for Travelers


… SJC expects a strong finish to Summer 2023 SAN JOSE, CALIF. – Officials at San José Mineta International Airport … the Labor Day holiday travel period this year. The Airport projects 21,725 outbound travelers compared to 21,690 outbound travelers on the Friday before Labor Day last year in 2022, and 15,848 on the same day in 2021. Next Friday, September 8, is expected to be the second busiest day with over …

Services Amenities and Accessibility

Are there any restaurants open early in the morning?    
I’ve lost my receipt from a restaurant or shop. How can I get a copy?
Does the Airport have nursing rooms?     
Does the Airport have pet relief areas?     
Does the Airport have water bottle filling stations?     
Does the Airport offer assistance with baggage?     
Does the Airport offer storage lockers? 
Flying with pets?
How can I request wheelchair service?    
Is there shuttle service between terminals?     
Who can use The Club locations at SJC?     
Why don’t you have moving walkways?    
Where is accessible (handicap / ADA) parking? How much is it?     
Where are the designated smoking areas?
… last flight. Visit our Restaurants page to learn more.  … If you need a copy of a receipt from one of our food and beverage or retail concessions, please email your request to info@sjc.org or … passengers between Terminals A and B. Shuttles arrive every 7 to 10 minutes, 24 hours per day. All Airport shuttle buses are wheelchair accessible. Visit our SJC Shuttle Buses page to … . … Because our terminals sit on a narrow real estate footprint, they are not wide enough to accommodate moving walkways while still allowing the necessary space for the flow of foot …

New Airport Directors Strategic Vision and Operational Experience Will Continue to Keep SJC Soaring to New Heights


… San José City Manager Jennifer Maguire appoints Mukesh Patel to lead the ‘best midsize airport in the U.S.’  Pictured: Mukesh (Mookie) Patel   San José, Calif. – After a nationwide recruitment, City Manager Jennifer Maguire  has appointed Mukesh (Mookie) Patel as the … well to lead the airport in the areas of rebuilding passenger and route traffic, navigating complex airport and airline partnerships, expertly managing resources and new revenues to meet …