Airport Customer Service
We’re here to help.
Address: 1701 Airport Boulevard, Suite B-1130, San José, CA 95110-1206
Hours: Monday through Thursday, 8:00 a.m. - 5:00 p.m., Friday: 8:00 a.m. - 4:30 p.m., closed holidays.
Phone: 408-392-3600
Fax: 408-441-4591
Email: info@sjc.org
- If your question or concern is related to Lost and Found, please email lostandfound2@sjc.org or call 408-392-3559 (Monday through Thursday, 8:00 a.m. - 5:00 p.m., Friday: 8:00 a.m. - 4:30 p.m., closed holidays).
- If your question or concern is about TSA or going through the security checkpoint with or without certain items or lost IDs, please call TSA at 866-289-9673.
- For airline pricing and luggage information, please contact your airline. Find airline hours and phone numbers.
- View parking information.
- View terminal maps.
SJC Happy Tails – Therapy Animal Volunteers
SJC was the first airport to allow therapy animals to walk around in the terminals, starting shortly after 9/11 to help calm passengers' nerves before flying. A little over two decades later, the program has grown to include 53 active and certified therapy animals including 50 dogs and two cats. If your dog, cat, or rabbit is friendly, well-trained, and certified by one of the organizations listed below, you and your furry companion could be greeting and delighting travelers from all over the world.
Learn about SJC Happy Tails
