Billing disputes must be submitted in writing within 60 days from the invoice date. All disputes must include, at minimum, the following items: Invoice Number, Dates Involved, Type of Fee or Activity Billed, Dollar Amount of the Disputed Fee, Detailed Explanation of the Reason for the Dispute, Name and Contact Information of Company Representative. Send disputes to Attn: Airport Finance - GT Payments, 1701 Airport Blvd., Suite B-1130, San Jose, CA 95112.
Frequently Asked Questions
For invoice inquires please contact Airport Finance at 408-392-3656.
Please send all payments to:
City of San Jose, Finance – Payment
Processing – Airport, 200 East Santa Clara St., 13th Floor
San Jose, CA 95113-1905
For credit card payments over the phone please contact Finance Payment Processing at 408-535-3872.
The Airport does not offer automatic payments but credit card payments are accepted over the phone. For credit card payments please contact Finance-Payment Processing at 408-535-3872.
Make any checks payable to “City of San Jose” for the total amount due.
Mail your remittance to:
City of San Jose Finance/Treasury Division
200 East Santa Clara Street
San Jose, CA 95113
To make a credit card payment or for questions regarding payment of citations, contact City of San Jose-Finance at (408) 535-7055. This bill becomes delinquent 30 days after citation date unless otherwise noted. A penalty of 10% and interest of ½% per month will be added to any delinquent balance.
You have the right to contest the Administrative Citation at a public hearing before a Hearing Officer. To request a hearing, please visit the Administrative Citation Hearing Request page for details.