Baggage Claim Carousels are located at Ground Level.
Baggage Carts are available in the Baggage Claim area and curbside.
Baggage Cart rentals by Smart Carte cost $4.00.
Located on the first floor of the Rental Car Center, just north of the entrance to the Hourly Lot 3.
Southwest Airlines provides a courtesy cart for passengers throughout the Terminal B concourse from 6 a.m. to 7 p.m. daily.
Free Wi-Fi (24 hrs., Throughout Terminal)
Free wireless internet service is available in all public areas of both Terminal A and Terminal B, complete with 24-hour customer support and a free security application that encrypts otherwise open Wi-Fi network connections.
Hotel Information (24 hrs., Baggage Claim)
Lost and Found (8 am - 5 pm, Monday - Friday, closed holidays)
The Airport Lost and Found Office is located at 1701 Airport Boulevard, Suite B-1130, between Terminal A and B. To report a lost item, please click here to complete and submit a Lost & Found report.Then, we will need to add a link to the L&F report form. Contact the Lost and Found office at 408-392-3559 or at any Airport white courtesy phone by dialing ext. 5419. For items lost during flight, contact the specific airline.
Massage Chairs (Throughout Terminal)
Meditation Room (across from Gate 18)
Nursing Rooms (Gates 17, 21, 24, 26)
All Nursing Rooms are equipped with outlets.
Paging Station (24 hrs., Throughout Terminal)
Pet Relief Area (24 hrs., outside north of ticketing area)
Piano (24 hrs., Terminal B Baggage Claim)
Have a little time before your flight? Just arrived at SJC and are waiting for a ride? Do you love to “tickle the ivories”? We have just the thing for you! SJC has a baby grand piano in the Terminal B Baggage Claim. Anyone can sit down at one of these pianos and “air their talent”. Some have even uploaded their performances to Facebook and YouTube. We encourage you to do the same.
Telephone - Courtesy (24 hrs., Throughout Terminal)
Telephone - Public (24 hrs., Throughout Terminal)
TTY - Telecommunications Device for the Deaf (24 hrs., Throughout Terminal)
USO (8am - 8pm, daily) The USO is located at street level between Terminal A and Terminal B near the flag poles. The USO front door faces Airport Boulevard. There is no access to the USO from inside Terminal A or B. The USO welcomes members of the U.S. Armed Forces, National Guard, reservists, and card-carrying veterans. Phone: (408) 288-7603. Fax: (408) 288-7621.
Wheel Chair Assistance (Upon Request/ Sky Caps)
You should pre-arrange wheelchair assistance through your airline. You may also request assistance at the Airport from any available Sky Cap (Dial #55 from an Airport Courtesy Phone).
ATM Machines (with Postage Stamps) – US Bank (24 hrs, Gate 19, Gate 26, and Baggage Claim)
Foreign Currency Exchange Open Daily, 9:00am-11:45am and 2:00pm-5:00pm in Terminal A Baggage Claim, and Open Daily from Noon – 1:45pm in the International Building post-security departures area across from Gate 15. For more information, please call (408) 288-8118.
The City of San Jose is committed to open and honest government and strives to consistently meet the community’s expectations by providing excellent service, in a positive and timely manner, and in the full view of the public. Please View the City of San Jose's Code of Ethics, Council Policy 0-15.